UK orders are sent with DPD on a next working day or economy service.
- Next Day (order placed before 2pm) - £5.50
- Economy (2-3 Days) - £4.50
- Saturday Delivery (order by 2PM GMT) - £7.50
For more info please see our Delivery Info page.
We are currently facing issues with our returns provider, we hope to resolve this issue as soon as possible. Thank you for your patience at this time, and our dearest apologies. If you urgently need to return you item please return via any courier however the cost will not be covered.
You can return any item for a refund within 90 days of receiving your order.
Mail your return to:
Neon Rose Store Returns,
Unit 2a Langley Road,
Neon Rose Store does not provide pre-paid return labels; you will be responsible for covering the shipping costs to return.
Depending on the shipping method and carrier selected, your return package may take several days to reach us.
Neon Rose Store clothing must be returned by mail.
For items you purchased in a sale, we will refund the price you purchased your item at.
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